Terms of service
Welcome to ALBELLO. Please read these Terms of Service ("Terms", "Terms of Service") carefully before using our website (the "Service") operated by ALBELLO ("we", "our", or "us").
By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.
1. General Information
Business Name: ALBELLO
Email: rishigilda005@gmail.com / info@albello.com
Billing Address: 8-2-277, Ground Floor, Kingston Heights,
Lane, Road No. 2, Adjacent to Birth Place Hospital,
Banjara Hills, Hyderabad, Telangana – 500034, India
2. Order Acceptance & Processing
All products are made to order. Once you place an order on our website, you will receive a confirmation email. This does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason, even after your order has been confirmed.
3. Shipping Policy
Domestic Shipping
Dispatch Time: 7–10 working days from the date of order confirmation.
Delivery Time: Estimated 48–72 hours post-dispatch (excluding public holidays).
Delivery Charges: Free shipping on all domestic orders.
Additional Charges: None. What you see is what you pay.
Serviceable Areas: We deliver PAN India.
International Shipping
Shipping Charges: Free international shipping on orders above $500.
Duties & Taxes: All applicable customs duties and taxes are to be borne by the customer.
Delivery Time: 1–4 weeks post-dispatch, depending on the destination.
4. Payment Policy
We accept only online payments via:
Credit/Debit Cards
Net Banking
UPI
Cash on Delivery (COD): Not available.
5. Return & Exchange Policy
Domestic Orders
Exchange or return is accepted within 7 days of delivery.
Product(s) must be:
Unused, unwashed, undamaged
In original packaging with tags
Accompanied by the original invoice
Reverse Pickup: Attempted twice; if unsuccessful, the customer must return the product at their cost.
Refunds: Provided in the form of a store credit after successful Quality Check (QC).
Exchange: Subject to availability. If unavailable, store credit or an alternate product will be offered.
Non-Returnable Items:
Custom-made or altered products
Sale/discounted items
Accessories & footwear
Early delivery orders
International Orders
Returns and exchanges are accepted only under the following cases:
Damaged/Defective goods (must notify within 24 hours with images)
Lost parcel / Wrong delivery
Return Shipping: Customer bears return shipping cost.
Refunds: Only offered as store credits after QC approval.
No Exchange/Return if the process is not followed or information is incomplete.
6. Cancellation Policy
Cancellations: Allowed only for Cash on Delivery (COD) orders before dispatch.
No cancellations or refunds on prepaid or postpaid orders once processed.
7. Store Credits
Issued via email after successful QC.
Valid for 1 year from the date of issuance.
Can be used on future purchases online or in-store.
8. Limitation of Liability
ALBELLO is not liable for any indirect, incidental, or consequential damages that may result from the use or inability to use our products or services.
9. Privacy Policy
Please refer to our Privacy Policy for details on how we collect, use, and safeguard your information.
10. Customer Support
For any assistance, contact us at:
📞 +91 9966951599 (Mon–Sat)
📧 info@albello.com
Returns Address:
ALBELLO
8-2-277, Ground Floor, Kingston Heights,
Lane, Road No. 2, Adjacent to Birth Place Hospital,
Banjara Hills, Hyderabad, Telangana – 500034, India.
11. Social Media
Instagram: @albello_official
Twitter/X: @Albelloofficial
Facebook: ALBELLO
12. Right to Modify Terms
We reserve the right to modify these terms at any time. Please review them periodically. Your continued use of the website after any changes means you accept the revised terms.